New Year, new classes!

Wednesday 8^th

Alex, thanks for coming to class, otherwise, I would have been on my own! (alone)

Where is the rest of the group? Where are you? Christmas holidays are over!

We – Alex and I – catch up (we talked about what we had done - update).

He couldn’t speak much, though because he had a sore throat (pain) and a hoarse voice.

We based our class on the “At the restaurant” topic.

Waiter’s lines:

Have you got a reservation?

Are you ready to order?

Customer’s lines:

A table for two, please.

I’ll have / I’d like / The soup for me, please.

Can you bring me the bill / check, please?

Bill = British English             Check = American English

Complaining:

Excuse me, I think the bill is wrong.

Excuse me, I’m afraid there´s a mistake in the bill.

Excuse me, I ordered my steak rare and this is well done.

Responding to complaints:

I’m sorry, Sir. I’ll change it immediately.

I’m sorry, Madam. I’ll get you a new one.

I’m sorry. I’ll take it to the kitchen.

To complain about something /to make a complaint = to say you don’t like or don’t agree with sth.

Complain (about): verb

Complaint: noun

What’s on the menu?

Starters, main courses, desserts

At the restaurant

Listening